Customer Experience

Our dedicated and licensed staff members will be glad to schedule a convenient appointment time for you to come in for your free consultation and hearing test. Our dispensers will assist you with choosing the best hearing device from our wide variety of hearing instruments featuring the latest digital technology from major manufacturers. During the hearing aid consultation we will discuss options appropriate to your hearing loss, lifestyle, and preferences. When a selection has been made, we will order your aids and schedule your fitting.

Once your hearing aids arrive a custom fitting process awaits you. This involves customized computer programming, using the latest software technology available, as well as a detailed explanation and demonstration of the proper use and care of your hearing aid system. You will then have follow-up visits to make any necessary adjustments to ensure your complete satisfaction.

We service and repair hearing aids in our well equipped labs. Our technicians will be glad to advise you on proper cleanings and maintenance of your purchase to receive the best performance of your aids as possible.

We have accessories available for the use and maintenance of your hearing aids. These include hearing aid batteries, cleaning tools and ear cleaning systems. These accessories as well as several other hearing aid related accessories are available in our offices or you can order them on this web site.

We can also provide to you custom-molded hearing protection to limit noise exposure to workers, musicians and others who want to reduce the risk of hearing loss.